Shipping
Local Pickup (FREE):
- Local pickup is available for customers in Greater Sydney region. Please drop us a message to book
Free Shipping to Australia:
- Free Standard Domestic Shipping for orders over $99
- Free Express Domestic Shipping for orders
- over $250
- not containing loose batteries
- and under 500g or inside NSW otherwise we do free standard shipping for you
Delivery:
We use AusPost and other Couriers depending on the weight, size and destination. You can see the delivery estimate on checkout page.
Same Day Dispatch: for orders before 1:00pm AEDT on weekdays (excluding public holidays).
We don't hold responsibility of cost and delay incurred by incorrect shipping address. If a parcel is returned due to incorrect address, Australia Post will charge return shipping fee that needs to be covered by the customer.
Domestic:
For most small items, we use AusPost for domestic shipping, 2 options available:
- eParcel Express: orders will delivered on the Next Business Day* if your postcode is in Australia Post Express Delivery Network.
- Please note: eParcel express does not come with Next Business Day Guarantee Compensation Auspost put on their website for retail customers However, eParcel Express use same network as retail Express so 99% parcels in express network arrive next business day.
- Standard Shipping: 1-6 business days depending on your location.
For bulky items, we may use other courier services.
International:
We provide various shipping options for international orders.
Please note, we don't hold responsibility if parcel is lost via shipping methods without tracking though they are cheap. If your order contains high value items, please use registered post or express. Also, Please note that there may be costs involved depending on the type and value of the goods or products you purchasing. These can include clearance fees, customs duty, goods and services tax (GST) and other taxes. Please contact local customs or independent customs broker for the clearance.
Batteries may not be able to ship to certain countries.
Combine Shipping:
It's such a common need to add more items to yet shipped order to avoid unnecessary postage. To do so
- If you are in NSW or ACT, please place another order with Local Pickup(Free)
- Otherwise you won't be able to see a Local Pickup option so please contact us we will sort it out for you.
Delivery estimation:
1. Next business day delivery after dispatch
Coverage
Covers all of Australia.
Sending to same state
Metro - up to 2 business days
Country - up to 5 business days
Sending interstate:
Metro - up to 3-6 business days, depending on lodgement and destination points
Country - Please ask at your local Post Office